Transactional BPO

The freight team you never have to manage

Zelh Transactional BPO provides flexible, AI-powered freight capacity with human oversight. We eliminate fixed headcount and take over your team's operational workload.

Book a demo

No setup fee. No minimum volume. No long-term commitment.

Book a demo

No setup fee. No minimum volume. No long-term commitment.

We execute every shipment. End to end.

Live capacity

7,600 Available shipments
1D 1W 1M 3M

Capacity on demand

Zelh integrates with your TMS via API. Scale volume up or down instantly - no new hires, no contract extensions, no delays.

Email Live
Phone Live
Chat Live

Carrier outreach

Our team contacts your approved carriers across email, phone, and other channels - at a speed and scale no in-house team can match.

Negotiate to target

Target price $3,200
4 Shortlisted

Rate negotiation

Every quote is worked against your target price, lanes, and operating rules. You receive a pre-negotiated list. You make the final call.

  • Carrier assigned 10:15 AM
  • In transit 1:42 PM
  • Out for delivery 8:30 AM
  • Delivered 10:05 AM

Shipment execution

After you approve a carrier, Zelh handles dispatch, TMS updates, track and trace, document collection, and POD.

You run the business. We run the freight.

Zelh handles every load from first carrier contact to final document. No fixed headcount. Pay per shipment.

Book a demo Pay per shipment

Three steps. Full control. Zero fixed cost.

  1. Connect TMS

    Zelh gets controlled API access to your TMS. New quotes appear in your system automatically and shipment status flows in real time.

  2. Select quotes

    Zelh contacts your approved carriers, negotiates rates, and returns a curated list - ready for your review.

  3. Hand it to Zelh

    Once you select a carrier, Zelh takes it from there: dispatch, TMS updates, track and trace, documents, and POD collection.

Get a demo

Tell us about your lanes, volume, and the loads you want Zelh to handle. We'll show you exactly how the pay-per-shipment model fits your operation.

  • See how it scales with your volume
  • Understand the pay-per-shipment model
  • Keep full control of carrier selection
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How is Transactional BPO different from traditional BPO?

Traditional BPO typically means dedicated people or functions with a fixed commitment. With our model, you get freight execution on demand and pay per shipment moved — not per employee. No monthly retainer, minimum volume, or long-term commitment.

Will we lose control over carrier selection?

No. You stay in control. We contact your approved carriers, negotiate rates based on your target price, lanes, and operating rules, and return a curated list for your review. You make the final call.

What does Zelh need from our TMS?

We need controlled API access to your TMS. This allows quotes and shipment updates to sync automatically, reducing manual entry.

How does Zelh work with our TMS?

Once connected, new quotes appear in your TMS automatically, and shipment status updates flow back in real time. Once you approve a quote, Zelh handles the rest — dispatch, TMS updates, tracking, documents, and POD collection.

What if we don't select a quote?

Nothing moves forward. You make the final carrier selection, and we begin execution only after you approve a carrier.

Is this just AI software, or do real people manage the work?

AI handles routine work at scale. Whenever human action is required, our operations team steps in — so the process keeps moving seamlessly behind the scenes.

How do I get started?

Book a demo and tell us about your lanes, volume, and the loads you want us to handle. We'll walk you through the workflow and show you how the pay-per-shipment model fits your operation.

How the process looks like?

We connect to your TMS, contact your approved carriers, and negotiate rates. You approve the quote, and we handle the rest — dispatch, tracking, TMS updates, documents, and POD collection.